Working With a Difficult Coworker

發布日期:2026-08-28 職場與商務 Level 2
Working With a Difficult Coworker
01

About This Article

關於這篇文章
背景
職場中每個人的工作習慣、溝通方式與壓力反應都不同,因此同事之間偶爾會產生摩擦。與其立刻抱怨或責備對方,不如先了解問題,再用具體而有禮貌的方式討論改善方法。
  • 艾瑞克發現同事常延遲交件
  • 他先私下了解對方的困難
  • 兩人建立清楚的合作方式
  • 持續溝通後工作關係改善
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Listen First

先聽文章
00:00 / 00:00
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Reading

閱讀文章
English

Eric works on a marketing team with Nina, a designer who often misses small deadlines. When Nina sends her work late, Eric has less time to prepare reports for clients. At first, he feels frustrated and considers complaining to their manager. However, he decides to speak with Nina privately before taking that step.

Eric begins the conversation by describing the problem, not by attacking Nina’s personality. He explains how late designs affect the rest of the team and asks if something is making her work difficult. Nina says that she receives requests from several people and sometimes does not know which task is most important.

After listening to her explanation, Eric suggests using a shared task list. They agree to write down each request, set a clear priority, and include a realistic due date. Eric also promises to give Nina complete information at the beginning of each project. This simple system makes their responsibilities easier to understand.

The new plan does not solve every problem immediately, but their cooperation improves. When Nina expects a delay, she informs Eric early instead of waiting until the deadline. Eric also gives useful feedback without sounding angry. Their experience teaches the team that respectful communication and clear expectations can make a difficult working relationship better.

中文翻譯

艾瑞克和妮娜一起在行銷團隊工作。妮娜是一名設計師,常常錯過小型工作的截止時間。當妮娜晚交設計稿時,艾瑞準備客戶報告的時間就會變少。一開始他感到很挫折,也考慮向主管抱怨。然而,他決定先私下和妮娜談談,再採取那一步。

艾瑞開始描述問題,而不是攻擊妮娜的人格。他解釋設計稿延遲如何影響其他團隊成員,並詢問是否有事情讓她工作困難。妮娜說她會收到好幾個人的要求,有時不知道哪項任務最重要。

聽完她的解釋後,艾瑞建議使用共享任務清單。他們同意寫下每項要求、設定清楚的優先順序,並加入合理的截止日期。艾瑞也答應在每個專案一開始就提供妮娜完整的資訊。這個簡單的系統讓他們更容易了解彼此的責任。

新的計畫沒有立刻解決所有問題,但他們的合作有所改善。當妮娜預期會延遲時,她會提早通知艾瑞,而不是等到截止日期才說。艾瑞也會提供有用的回饋,不讓語氣聽起來像在生氣。他們的經驗告訴團隊,尊重的溝通和清楚的期待能改善困難的工作關係。

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Key Words

重點詞彙片語
5 個
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Expressions

慣用句
5 則
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Practice

課後測驗
討論 3 題

Discussion

問題與討論
3 題

以下問題沒有標準答案,請試著用英文說出自己的想法,一題講三到五句話。

  1. 1 Describe a difficult coworker you might have, without using personal attacks. What work problem would you discuss?
  2. 2 How would you respond if a coworker often sent work late and gave you less time to finish your tasks?
  3. 3 What information should a shared task list include to help coworkers cooperate better?